An executive rises through the ranks at a large organization and becomes C.E.O. He makes terrible decisions or is a passive leader, letting the firm slide into obscurity. The firm is publicly traded and poor performance is observable. But the C.E.O. manages to get another great job, leading a “turnaround” at another large organization. He uses the same strategy that performed so badly in the first firm. His second firm also goes down the tube. This story is loosely based on an example I use in one of my M.B.A. classes. And I have another new example. How can it happen?
The first theory is pretty simple. If a project fails, it is hard to know where to lay the blame – the economic climate, the C.E.O., bad luck etc. etc. The the C.E.O. can come up with a story that helps him look like a leader not a loser. Even worse, the people he works with want to get rid of him. Perhaps they say nice things and sell a lemon to someone else. The potential recipients of the lemon should know the perverse incentives in play and avoid the winner’s curse. Perhaps the consult insiders they trust and with whom they will likely have a long future relationship.
But this theory does not accommodate cases where the C.E.O. publicly proposed and pushed a failed strategy at the first firm. Or very obviously did not do his job. Even these characters can pull off a successful exit. The rationale for this phenomenon has two parts: (a) the pool of viable potential leaders is small and (b) very few people have the experience of running a large organization. So, even if they performed poorly, perhaps they can learn from their mistakes and do better the second time around.
This presumes that a known bad performer carries less risk than an unknown performer because the former has experience. I find it hard to believe. A rational choice interpretation would be nice for the conscious purchase of a known experienced lemon who might change over a potential inexperienced mango.

5 comments
Comments feed for this article
July 13, 2010 at 10:36 am
rd
same thing happens in sports – failed managers/coaches consistently get re-hired. it’s especially odd since people generally underestimate the importance of luck in determining outcomes.. which should cause them to underestimate the ability of a failed manager after a failed project.. which should cause them to be *less* likely to hire failed managers than they should
i think it has something to do with brand/image – hiring a ceo/coach is buying a ‘face’ as much as anything – and maybe a familiar face, even with failed experience, is better than an unfamiliar one (follows from ‘there’s no such thing as bad publicity’) .. not the rational choice theory you’re looking for, i know .. and not very satisfying anyway
July 13, 2010 at 3:42 pm
kerimcan
Perhaps what you look for in a CEO or coach is a person who is capable of great achievements. You don’t care for a mediocre candidate. This preference might be because (1) things are so bad for your company/team that only a revolution can save it and mediocre solutions will not be enough (gambling for resurrection) or (2) the rewards are such that investors and fans only flock to the top teams and they don’t care much for mediocre companies/teams. So being mediocre is not more profitable than being poor.
Now, I believe in the population people capable of great things are scarce and hard to find. If you need a person who is capable of turning things around and you hear one of them just became available you might see this as an opportunity. True, the failed manager can also fail big but perhaps the punishment for failure is truncated (anything less than “being great” is the same for your team/company). So you take your chance with a guy who is proven to be capable of “great achievements” but also great failures.
Do you buy it?
July 13, 2010 at 4:46 pm
twicker
So, I’d say that you can lose pretty big, and that investors tend to punish losers much more than they punish mediocres, so that being mediocre is more profitable than being poor.
For the CEOs, I’m betting that it’s mainly b/c these folks have been in the CEO position before (I intentionally did *not* say “run a company”); thus, when people are looking for candidates, they — rightly or wrongly (IMHO, wrongly) — assume that they need to hire someone who has run a large company before.
The fact is that most of the outcome has nothing to do with the CEO (speaking about Jack Welsh and his great outcomes at GE, Jeffrey Immelt famously said that, in the ’90s, “a dog could have run a business” — to which Welsh agreed: http://us.ft.com/ftgateway/superpage.ft?news_id=fto031220091430053057 ). However, people imbue CEOs with an almost magical power, an ability to leap tall buildings and do great things. Couple that with a charismatic narcissist who can suspend credulity and blame her or his own failings on others (and many of the pop-star CEOs are, indeed, charismatic narcissists), and you have a recipe for people continually hiring these folks for ridiculously high salaries compared to the actual value most of the CEOs “create” (most work in most companies is *not* done, and most value is *not* created, by the CEO). They definitely have a prominent and important place in the company, but they often receive far more credit for success than they deserve.
July 14, 2010 at 6:44 am
Chris
I guess the alternative would be an in-house-hire out of your own management. The external candidate already got promoted to a CEO position before. This should mean that at some point of time (i.e. before he sucked as CEO) there was a signal that he is “good”. Now if your signal on your in-house candidate is very bad (and in case that a turnaround is needed this sounds likely) you might prefer the external candidate who had a good pre-CEO signal. This could be especially relevant if the type of job needed at your company is different from the type of job the CEO failed to do (e.g. steady business vs. need for turnaround).
July 16, 2010 at 10:21 am
lyle_s
I think Chris’ last point is an important one. Business is cyclical and CEO’s, like everyone else, have strengths and weaknesses. The person who’s strength is strategy and growth may be ideal on an up cycle but ineffective in a stagnant economy, where a leader strong on operational excellence would make more sense.