When you search google you are presented with two kinds of links. Most of the links come from google’s webcrawlers and they are presented in an order that reflects google’s PageRank algorithm’s assessment of their likely relevance. Then there are the sponsored links. These are highlighted at the top of the main listing and also lined up on the right side of the page.
Sponsored links are paid advertisements. They are sold using an auction that determines which advertisers will have their links displayed and in what order. While the broad rules behind this auction are public, google handicaps the auction by adjusting bids submitted by advertisers according to what google calls Quality Score. (Yahoo does something similar.)
If your experience with sponsored links is similar to mine you might start to wonder whether Quality Score actually has the effect of favoring lower quality links. Renato Gomes, in his job market paper explains why this indeed might be a feature of the optimal keyword auction.
The idea is based on the well-known principle of handicaps for weak bidders in auctions. Let’s say google is auctioning links for the keyword “books” and the bidders are Amazon.com plus a bunch of fringe sites. If Amazon is willing to bid a lot for the ad but the others are willing to bid just a little, an auction with a level playing-field would allow Amazon to win at a low price. In these cases google can raise its auction revenues by giving a handicap to the little guys. Effectively google subsidizes their bids making them stronger competitors and thereby forcing Amazon to bid higher.
Of course its rare that the stronger bidder is so easy to identify and anyway the whole auction is run instantaneously by software. So how would google implement this idea in practice? Google collects data on how often users click through the (non-sponsored) links it provides to searchers. This gives google very good information about how much each web site benefits from link-generated traffic. That’s a pretty good, albeit imperfect, measure of an advertiser’s willingness to pay for sponsored links. And that’s all google would need to distinguish the strong bidders from the weak bidders in a keyword auction.
And when you put that all together you see that the weak guys will be exactly those websites that few people click through to. The useless links. The revenue-maximizing sponsored link auction favors the useless links and as a consequence they win the auction far more frequently than they would if the playing-field were level.
(To be perfectly clear, nobody outside of google knows exactly how Quality Score is actually calculated, so nobody knows for sure if google is intentionally doing this. The analysis just shows that these handicaps are a key part of a profit-maximizing auction.)
Renato’s job market paper derives a number of other interesting properties of an optimal auction in a two-sided platform. (Web search is a two-sided platform because the two sides of the market, users and advertisers, communicate through google’s platform.) For example, his theory explains why advertisers pay to advertise but users don’t pay to search. Indeed google subsidizes users by giving them all kinds of free stuff in order to thicken the market and extract more revenues from advertisers. On the other hand, dating sites, and some job-matching sites charge both sides of the market and Renato derives the conditions that determine which of these pricing structures is optimal.

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January 18, 2010 at 10:02 am
Mort Dubois
I run an adwords program for my company.The program is considerably more complex than you describe, and in particular seems to be designed to encourage long term advertisers by maximizing the efficiency of a given amount of ad dollars, and rewarding advertisers for producing relevant ad content. Here are a couple of things you may not be including in your analysis:
– Ads are displayed in order from top left to bottom right. This is called ad position.
– Google only charges the winning bidder 1 cent more than the second highest bid, and you specify your desired ad position when bidding. In other words, the lower bidders have a large influence on Google’s actual revenue. This also lowers the administrative cost of running an adwords campaign, as you don’t have to constantly monitor your bids to try to figure out what the next lower bid is. Result? Small companies with limited ad budgets can afford to run an effective Adwords campaign.
– Quality score is used (as far as I can tell) to penalize bidders whose ads aren’t relevant by increasing their price for a given ad position. You might also say that the higher positions are offered at a discount to relevant advertisers. I’m not sure how exactly that works with the 1-cent-more-than-lower-bidder thing.
– Bounce rate seems to be a component of quality score – this is in addition to click through rate, which you described above. In other words, it’s not just the ad that has to be attractive, but also the content that you see when you click.
– These and other features of the program are designed to make a better experience for the shopper, probably at the expense of short term revenue, but with a much bigger payback over time. Give Google credit: they have designed Adwords to favor the experience of the users over their own short term revenue goals, and it has paid off for them big time.
– Last observation: Adwords is, in my experience, the most efficient use of advertising budget by a factor of 10 or more. Traditional media ads don’t even come close. It has been a great program for niche marketers.
Mort Dubois
January 19, 2010 at 6:44 am
Cari Uang Lagi
nice post…
thanks