Let’s say you read a big book about recycling because you want to make an informed decision about whether it really makes sense to recycle. The book is loaded with facts: some pro, some con. You read it all, weigh the pluses and minuses and come away strongly convinced that recycling is a good thing.
But you are human and you can only remember so many facts. You are also a good manager so you optimally allow yourself to forget all of the facts and just remember the bottom line that you were quite convinced that you should recycle.
This is a stylized version of how we set personal policies. We have experiences, collect data, engage in debate and then come to conclusions. We remember the conclusions but not always the reasons. In most cases this is perfectly rational. The details matter only insofar as they lead us to the conclusions so as long as we remember the conclusions, we can forget about the reasons.
It has consequences however. How do you incorporate new arguments? When your spouse presents arguments against recycling, the only response you have available is “yes, that’s true but still I know recycling is the right thing to do.” And you are not just being stubborn. You are optimally responding to your limited memory of the reasons you considered carefully in the past.
In fact, we are probably built with a heuristic that hard-wires this optimal memory management. Call it cognitive-dissonance, confirmatory-bias, whatever. It is an optimal response to memory constraints to set policies and then stubbornly stick to them.

7 comments
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September 16, 2009 at 10:05 pm
The Wife
I just want to clarify that I am the one for recycling and I have to pick out the recyclable from our trash and nag at my husband for not recycling. The debate over recycling is what prompted him to buy the book.
September 16, 2009 at 10:48 pm
Noah Yetter
What does this say about those of us that “store” our reasons as well as our conclusions?
September 17, 2009 at 1:40 am
donna
But did you recycle the book? Paperbackswap.com is great for that….
September 17, 2009 at 1:41 am
donna
And I don’t remember anything I can find on Google, which is well, pretty much everything!
September 17, 2009 at 2:53 pm
Divya
LOL at comment from “The Wife” 🙂
But this is exactly how I function. It is too much information to remember. I only remember my decision and revisit it if there is stringent opposition! If it is too important to know the reasons, I write a blog post about it, so that Google stores my arguments why for posterity!
September 17, 2009 at 2:53 pm
J. Daniel Wright
I wanted to tell you that this is a great post. I have brushed past these observations before but you really strung them together well! Kudos.
JDW
September 17, 2009 at 6:32 pm
michaelwebster
Sorry, not buying the argument.
Agree with Noah: fact checking procedures are stored too. Logical forms are stored. Lists of bad argument types are stored.
No, we don’t simply store conclusions per se.
Just a bad argument -(Are you going to store this conclusion?)